Apple has publicly apologized for the disaster that was the MobileMe launch, as well as the misleading use of the word “push,” and given subscribers a free 30-day extension to their service. A nice gesture for what was, indeed, an ugly string of screw-ups. I especially like the letter’s copywriting: no-bullshit, sincere, to the point, and personal. We all know a lot of companies would have taken a “our Terms of Service clearly indicate that we can not guarantee our services,” sort of approach. Well-done, Apple.
Now that things are running smoothly, I’m really liking MobileMe a lot. Not having to put my iPhone in its dock all the damn time to ensure I’ve got my latest contacts and calendar events on all my device is really a sweet thing. There’s no doubt this is a better service than .Mac for iPhone owners. I’m not sure it’s an improvement for those who just want to keep multiple Macs in sync — but, whatever.
http://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/
001 // Kenny // 07.16.2008 // 11:30 AM
I can attest that after 3 days of syncing between systems, the service seems much improved.
No iPhone here though.
002 // Bret // 07.16.2008 // 11:36 AM
It’s definitely much faster than it was at launch, or even a day or so ago.
003 // Tom Watson // 07.16.2008 // 11:56 AM
I’ve noticed a lot fewer “issues” when syncing between multiple Macs, but we’ll see what happens. .Mac for me would always work for a while and then get off syncing somehow. Here’s to hoping that’s not the case with MobileMe.